RNCP MUM - UE3 - Managing the retail unit team

Summary :

Chapter 1: Introduction to Collective Bargaining
• Sub-chapter 1.1: General framework of collective bargaining
• Sub-chapter 1.2: The actors in collective bargaining
• Sub-chapter 1.3: Levels of negotiation
Chapter 2: The legal framework of collective bargaining
• Sub-chapter 2.1: Legal and regulatory foundations
• Sub-chapter 2.2: Collective agreements
• Sub-chapter 2.3: Legal obligations for negotiation
Chapter 3: Preparing for Collective Bargaining
• Sub-chapter 3.1: The preliminary diagnosis
• Sub-chapter 3.2: Negotiation Strategy
• Sub-chapter 3.3: Forming the negotiation team
Chapter 4: The Process of Collective Bargaining
• Sub-chapter 4.1: The stages of the negotiation process
• Sub-chapter 4.2: Communication and Influence Techniques
• Sub-chapter 4.3: The conclusion of the negotiation
Chapter 5: The application and monitoring of collective agreements
• Sub-chapter 5.1: Operational implementation
• Sub-chapter 5.2: Evaluation and control
• Sub-chapter 5.3: Lessons learned and continuous improvement