Curriculum
RNCP AMUM - UE1 - Developing the commercial effectiveness of a retail unit in an omnichannel environment
Block 1 - Managing the supply of the trading unit
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Implement and ensure the team implements measures to combat various forms of shrinkage.
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Apply and enforce the legal rules and obligations concerning recycling and selective waste sorting within the retail unit.
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Use the company's information system or applications
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Use radio frequency traceability tools
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Apply and enforce the use of personal protective equipment (PPE) and collective protection measures
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Communicating with one's interlocutors in a precise and situation-appropriate manner
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Identify and use key performance indicators
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Knowledge of the rules related to the safety protocol for loading and unloading operations
Block 2 - Implementing Merchandise
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Block 3 - Participate in sales development by taking into account the customer's buying journey
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Block 4 - Participate in sales development by taking into account the customer's buying journey
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Text lesson
Communicating with one's interlocutors in a precise and situation-appropriate manner
Lesson materials
